H-E-B opened its most extensive e-commerce fulfillment center in Katy, Texas outside of Houston last month. Spanning over 100,000 square feet, it boasts double the size of the typical fulfillment centers, aiming to enhance capacity, efficiency, and service quality for both digital and in-store customers. This endeavor underscores the grocer’s ongoing commitment to integrating technology that fuels omnichannel expansion. Marking H-E-B’s first standalone location, this fulfillment center will cater to curbside and home delivery orders throughout the Houston, Texas, region.
The facility is H-E-B’s seventh e-commerce fulfillment center since 2018, and the company plans to unveil more such facilities across the state by the end of the next year, aligning with its expansion strategy in Texas. Kedar Patel, H-E-B’s Group Vice President of E-commerce, noted that the Houston area stands as one of the company’s largest markets, and the new facility will employ over 300 part-time and full-time H-E-B partners as part of the grocery retailer’s e-commerce team.
H-E-B also highlighted that the new fulfillment center will:
Cater to the increasing demand for online shopping.
Stock in-store merchandise to fulfill curbside and home delivery orders.
Reduce aisle congestion and enhance product availability for in-store shoppers.
Streamline processes and bolster productivity through various automation methods.
State filings reveal an approximate expenditure of $14.5 million on the construction project. With the establishment of these centers, H-E-B has significantly expanded its curbside and home delivery services, now accessible at more than 270 stores throughout Texas.